Natalie
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Recent activity by Natalie Sort by recent activity-
Bad Install Detection
Raven now features improved detection for improper mounting. If the device is mounted incorrectly and the orientation remains unchanged for 2.5 minutes, an event will be triggered. During this time...
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Raven Connected Fleetio Integration
Raven Connected now offers an integration with Fleetio for those customers looking to add advanced fleet maintenance. The Fleetio Integration can be enabled by Raven Customers via the Web App. Note...
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Why did my downloaded videos disappear from the Media tab when I upgraded the Mobile App to version 1.4.9?
Symptoms: Previously downloaded videos are missing from the Media tab in the Raven Mobile App. Cause: Android 10 introduced the concept of Scoped Storage, which means apps no longer have access t...
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Multiple Diagnostic Devices
Symptoms: Running multiple diagnostic devices simultaneously may result in conflicts or inaccurate readings. Examples include falsely triggered diagnostic trouble codes or setting the vehicle alarm...
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Trouble removing adhesive covering on mount
Symptoms: Unable to remove the adhesive covering on the bottom of the mount. Cause: Strong adhesive causes the covering to be challenging to remove. Resolution: Our adhesive is really strong ...
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Removing Old Raven Wi-Fi Connections
To forget Raven's old Wi-Fi connection with your mobile device to use the app's newest version: From your mobile device ‘Settings’, open Connections and select ‘Wi-Fi’. Open the menu (top right) a...