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Stefan

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  • Used Ravens from eBay or Private Sale

    Purchasing Ravens from non authorized sellers can cause you headaches.  Please ensure the unit has a working SIM card that came with the unit. Otherwise, it will not allow you to use the product as...

  • How does live streaming work with my service plan?

    Live streaming allows Raven owners to view the interior and exterior of the vehicle in real time.  Be very careful when you live stream because if you keep the session active you will use a signifi...

  • RAVEN - USER GUIDE v3.0

      Thank you for purchasing RAVEN:  The World's First Complete Connected Car System   OPTION 1:  To view the online user guide without downloading please click on the following link:  Raven User Gu...

  • My vehicle is older than 2008 and Raven's displays keep turning off

    Raven was designed to communicate over CANBus.  Car manufacturers created an OBD standard for light duty vehicles in North America to adhere to the industry standard from 2008 to present. Your pre-...

  • Switch Between Wi-Fi & Mobile Data Networks

    Android Smartphones from Samsung and Google may have this feature which interferes with Raven's WiFi Direct video downloads.  Please disable it to prevent your connection from disconnecting.   Whe...

  • FEATURE SPOTLIGHT: DISPLAYS

    RAVEN. YOUR CAR'S SMARTEST UPGRADE. FEATURE SPOTLIGHT: DISPLAYS WHAT IT IS Raven has two screens that can display a variety of useful information. Raven is your savvy dashboard. HOW IT...

  • What type of micro SD card does Raven recommend?

    IMPORTANT:  Using micro SD cards that do not meet the recommended specifications can result in zero byte files, corrupted images, video or poor live video streaming.  Purchase micro SD cards from r...

  • How to Connect your iPhone Raven App to Download Raven Videos

    While your vehicle is parked and the engine is running, you can download the time-lapse and short videos to your Raven Connected app through the Media Manager view.   Select the SETTINGS option on ...

  • HOW TO RETRIEVE RAW VIDEOS AFTER AN ACCIDENT

    *Make sure to disconnect Raven from your vehicle so it no longer records to the internal memory or SD card (if applicable).   To retrieve the raw footage from Raven, please follow the steps below: ...

  • My iPhone Raven Connected App appears Frozen

    If your Raven Connected app on iPhone appears to freeze or delay, disable the automatic video downloads from the MEDIA MANAGER view and select SETTINGS to turn off the Road and Cabin automatic down...