Piotr Janczyk

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Activity overview

Latest activity by Piotr Janczyk
  • Piotr Janczyk created an article,

    How to remove a Raven mount

    Here are a couple techniques to help you remove your mount.  It’s important to go slow when removing the mount, especially when it is mounted on your dash.   If mounted on your dash, ensure it is n...

  • Piotr Janczyk created an article,

    Raven's screens are frozen

    If you notice that your Raven screens are not updating do the following: Press the reset button once that is located on the road side of Raven Wait for the screens to turn off and then press the b...

  • Piotr Janczyk created an article,

    I see a map of the world on the dashboard

    This can happen if your Raven does not get a GPS lock.  Most commonly related to being parked in an underground garage. Move the vehicle above ground to fix the issue. If you have just set up your ...

  • Piotr Janczyk created an article,

    How to download short or gestured videos

    When set up, any gesture or event generated videos will automatically download to your phone while you are driving.   Note: Vehicle must be ON.  Raven is in close proximity to your smartphone.  And...

  • Piotr Janczyk created an article,

    How to download continuous recordings

    Your Raven continuously records video while you are driving so that you do not miss a thing.  These video files are not accessible through Media Manager like the gesture or event generated videos. ...

  • Piotr Janczyk created an article,

    How to download video timelapses

    Note: Vehicle is ON and Raven is in close proximity to your smartphone. There are two places where you can download a time-lapse of your trip, History or Media Manager. Downloading from the ‘Histor...

  • Piotr Janczyk created an article,

    What is Raven's warranty policy?

    Raven comes with a 30-day test drive period and one year limited warranty policy. For all the boring legal details please visit our Return and Warranty page.

  • Piotr Janczyk created an article,

    What do you do with my data once it is collected?

    The data Raven collects is used to provide you with the Raven functionalities as well as to fix, maintain, and enhance the Raven experience. Your personally identifiable data will never be sold, tr...

  • Piotr Janczyk created an article,

    How secure is Raven?

    The Raven device, communication, and mobile apps are secure. They all employ industry-best practices for authentication, authorization and encryption. Raven only collects information. It cannot wri...

  • Piotr Janczyk created an article,

    Can I switch my Raven between vehicles?

    Yes, Raven can be easily moved from one vehicle to another.