What's New

Android App 1.4.9

May 8, 2023

• The app now targets Android 12 (Android SDK level 31). With that, we've needed to add some additional Bluetooth permissions and have removed some permissions that are no longer relevant.
• Raven now uses Android's Media Store to manage downloaded videos. Previous versions of the app saved videos to your device's public folders so they would be available to other apps, but this is no longer supported by Android 10+. Using Media Store, the videos are still accessible to Raven and discoverable by other photo/video apps. Note: the videos that were downloaded in previous versions of the app will no longer be visible to the Raven app so they will be removed from the Media tab on first open.
• Next Turn Navigation has been removed.
• Updated several dependencies.

Minimum Geofence Size

May 4, 2023
Raven users can now choose to set smaller Geofences for more specific areas of interest. Geofences can now be configured as small as 30 meters (0.19 miles).

Collapsable Settings

April 4, 2023

As we continue to expand the Raven Connected feature set, opportunities arise to improve user interface. With our recent addition of configurable settings, we found that the settings page needed to be shorter. To simplify the user experience, we are introducing collapsable settings. You will now notice that the settings page will be collapsed by default.

1. From the Web App, select the Settings tab from the menu. By default, all settings are collapsed.
2. You can selectively expand the settings section you want to adjust by clicking on the header. Additionally, if you prefer to see all settings simultaneously, select the 'Expand All' button in the top right corner.
3. If you no longer want settings to be expanded, you can select 'Collapse All' or individually collapse sections by clicking again on the header.  For more information on Settings, check out the Spotlight. 

 

Harsh Cornering

March 8, 2023

Raven has always alerted users to poor driving behaviors, including Speeding, Harsh Braking, Rapid Acceleration, and Potential Impact. We are happy to now include Harsh Cornering as an Event of which users can be notified. When Raven detects that a vehicle has taken a corner too aggressively, Raven will trigger an event, marking it on the trip timeline with associated preview images and the option to retrieve the Event video remotely. To receive Harsh Cornering Events, users must enable them from the Web App; by default, Harsh Cornering Events are disabled. For more information on Cloud Video, check out the Spotlight. 

1. From the Web App select 'Settings' from the menu. 
2. Scroll to Harsh Cornering within the 'Events' section
3. Toggle on Harsh Cornering and adjust the slider to your desired sensitivity. 
4. You will begin seeing Harsh Cornering Events in the details panel and along the Trip Timeline. 

Configurable Event Settings

March 8, 2023

We recently announced configurable Car Bumped Settings and are now expanding these settings to more event types. Customers can now customize the appropriate sensitivity to their vehicle size and satisfaction. From the Web App, users can now Enable or Disable and set thresholds for Aggressive Acceleration, Harsh Braking, Harsh Cornering, and Possible Impact events. You do not need to adjust the setting if you're content with the existing notification triggers. For more information on Settings, check out the Spotlight.

1. From the Web App, select the Settings tab from the menu, and scroll down to the 'Events' section. A complete list of configurable settings will be displayed. 
2. Toggle to turn on or off an Event, then click and drag the slider to adjust your ideal sensitivity level. The further to the left the slider is located, the less sensitive Raven will react to the selected Event. Alternately the further to the right, the more susceptible to Events Raven will be. 
3. If you're unsure of your desired sensitivity level, there are vehicle-type indicators along the slider to help indicate the typical type of vehicle that is suitable for the level of sensitivity. You can also enter a value to set the sensitivity level. Select 'Apply' to change the sensitivity level or 'Discard Changes' to keep the settings as they were.

Note that all settings adjusted via the Web App will apply to all vehicles and will override any individual settings configured in the Mobile App. 

Car Bumped Settings

February 21, 2023

Until now, Raven triggered 'Car Movement While Parked' notifications based on a set value regardless of the vehicle's size. As you can imagine, bumping into a compact has a different impact than a heavy-duty truck. While we want to ensure that customers aren't receiving redundant notifications, we also want to ensure they receive all relevant notifications. For this reason, we have opened up Car Bumped settings to customers to customize the appropriate sensitivity to your vehicle size and satisfaction. You do not need to adjust the setting if you're content with the existing notification triggers.

1. From the Web App, select the Settings tab from the menu, and scroll down to 'Car Bumped' within the 'Events' section.
2. If disabled, toggle 'Car Bumped Events' on. Click and drag the slider to adjust your ideal sensitivity level. The further to the left the slider is located, the less sensitive Raven will react to vehicle movement. Alternately the further to the right, the more susceptible to movements Raven will be.
3. If you're unsure of your desired sensitivity level, there are vehicle-type indicators along the slider to help indicate the typical type of vehicle that is suitable for the level of sensitivity. You can also enter a value between 0.1-0.01 g's to set the sensitivity level.
4. Select 'Apply' to change the sensitivity level or 'Discard Changes' to keep the settings as they were.

For more on Raven's settings, check out the spotlight.

December 21, 2022

Event Review

With employees behind the wheel, you need to be assured they're adhering to the rules of the road and your business's expectations. It's critical to ensure employees are driving appropriately to keep premiums low and your reputation intact. Event Review provides the necessary context for driver coaching initiatives. Users can select any event type and review by Driver or Vehicle over a specified timeframe with cabin and road-facing imagery. Event Review places the power in the hands of the fleet manager to determine which events displayed poor driving behavior and which should be shared for coachable moments. 

1. From the Web App, select 'Event Review' under 'History' in the menu. Filter by desired Event Type(s), Vehicle, and Driver (if facial recognition is enabled) of interest. 
2. You can also sort the data by Driver, Vehicle, or any combination. Filter for a selected period, then select 'apply.' 
3. A list of selected events and associated event details, including road and cabin images or videos for critical events, will be displayed.
4. For each event, you can view a trip summary, the entire trip in Trip Review (previously Trip History), or export the complete list of events in a CSV format.

For more information on Event Review check out the Spotlight.

December 6, 2022

Fleetio Fleet Maintenance Integration

Fleetio is widely known for its vehicle lifecycle management and preventative maintenance scheduling software for fleets of all sizes, allowing supervisors and maintenance teams to become proactive rather than reactive. The Fleetio system also delivers valuable fuel insights through integrations with a number of leading fuel card providers.

This new integration leverages Raven's connection to the vehicle's engine control unit, pushing vehicle mileage, location, and diagnostic trouble codes (DTCs) daily to Fleetio user dashboards on configured accounts. 

For existing Fleetio customers:

Complete details, including how to configure the integration and more information about what data is transferred, can be found in this support article.

For interested parties:

Raven customers looking for additional maintenance tracking can subscribe to Fleetio's Pro Plan. A 14-day free trial to experience these benefits firsthand is available. Pricing and plan details can be found on Fleetio's pricing page.

For more information on Raven Integrations read the spotlight.

October 3, 2022

Enhanced Video Access (EVA)

EVA provides an additional way to request any video in high definition available on the Raven device. The EVA tool allows users to visually select and download a clip around a segment of interest. Videos of up to a minute can be retrieved. 

EVA can be accessed via the History Tab for any footage available on the Raven device. 

To request a video from the EVA feature, open the Vehicle Details panel and select "Request Video". Click and drag the blue slider along the timeline. Once you've identified the segment of interest, select the desired duration, click 'Request Download,' and choose from which camera you would like the video to be retrieved. Once the request is complete, the HD Video will be available from the Events stack labeled 'User Video Request' at the time the recording took place. 

For complete details check out the Spotlight.

October 3, 2022

The Stop Report

The Stop Report includes a detailed view of all parking and idling events over a specified timeframe. This report can be used in your workflows to validate timesheets and customer billing or investigate the misuse of company assets and time. 

To review The Stop Report, select it from the list of Reports. 

Select the timeframe and whether you would like to review parking, idling or both event types. You can then expand the details for analysis of each vehicle. 

For short parking durations (shorter than 1 hour), you'll notice the parking icon with a timer. These parked events will not display as individual trips in the Trip Report but will appear as parking time in the row for the previous driving trip. For additional trip context or to download associated footage, select the 'Details' link, navigating to the associated trip's history.

For additional details review the reporting spotlight.